VAM Call Center

The State of Tennessee, Department of General Services, is inviting bids for a VAM Call Center. The invitation to bid (ITB) includes terms and conditions, with specific sections addressing assignment and subcontracting. The State will not hold a pre-bid meeting, and a Q&A session has already ended. Key aspects of the job include: • Providing call center services for the VAM • Compliance with the terms and conditions outlined in the ITB • Potential for subcontracting or teaming arrangements with prior written approval from the State The scope of work is not explicitly stated in the provided document, but it can be inferred that the successful bidder will be responsible for managing and operating the VAM Call Center.