Translation and Transcription Services

The Mississippi State Department of Health (MSDH) is seeking a vendor to provide comprehensive language access services, including onsite and remote interpretation, American Sign Language (ASL) services, and document translation. The goal is to ensure effective communication with individuals who have Limited English Proficiency (LEP) and those who are deaf or hard of hearing. The services must be delivered accurately, professionally, and in a timely manner. Key services to be provided include: • Onsite interpretation in languages such as Spanish, Arabic, Chinese, Vietnamese, and ASL • Remote interpretation services, including over-the-phone interpreting (OPI) and video remote interpreting (VRI) • ASL services, including scheduled and urgent same-day requests • Document translation services, including accurate and culturally appropriate translations between English and a wide range of target languages • Project management, including file preparation, team assignments, timeline monitoring, and quality assurance reviews.