Commuter Shuttle Services for Employees

The City of Cambridge is seeking a contractor to provide commuter shuttle services for its employees. The shuttle service should provide a connection from commuter rail service at North Station to Cambridge, with stops in various neighborhoods and areas. The service should be free of charge to City employees and open to the public. The contractor should have at least 5 years of experience managing a shuttle service and maintain a full-time staffed office in Cambridge. The contract will be awarded to the lowest responsive and responsible bidder, with a duration of approximately 16 months and one option to renew for an additional year. • The shuttle service should operate during morning and evening commuter peak hours, with a frequency of 12 minutes or better in each direction. • The shuttle service should be available Monday through Friday, excluding holidays. • All shuttle buses should be accessible to persons with disabilities. • The contractor should provide shuttle schedule and map cards, as well as promotional materials, to City employees and the public. • The contractor should maintain a website with shuttle route maps, schedules, holiday lists, and service change information.