Volunteer Management System

The City of Denton is seeking information from vendors about a centralized Volunteer Management System (VMS) that will consolidate volunteer data, automate recruitment and scheduling, and provide real‑time reporting. The RFI is a precursor to a future formal Request for Proposal. Vendors should outline how they would deploy a ready‑to‑rollout VMS, support hand‑off procedures, and meet the city’s goals of a single source of truth, increased automation, enhanced reporting, improved volunteer experience, and reduced organizational risk. • Centralized database for all municipal volunteers • Automated sign‑up, clearance, and scheduling workflows • Real‑time dashboards and reporting capabilities • User‑friendly portal for volunteers and staff • Implementation, training, and operational hand‑off support • Excludes public marketing and policy updates