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State University of New York (SUNY)·New York

Enterprise Chat and SMS Communications Solution

Closes 6/15/2026$500k – $5MRequest for ProposalLogin required
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Description

This Request for Proposal (RFP) is issued by the State University of New York (“SUNY”), Empire State University (“Empire”). SUNY Empire seeks a responsive and responsible vendor to provide a cloud-based Enterprise Chat and SMS Communications Solution, as defined in the specifications listed in the RFP (ESU-2-212154855). The results of the RFP will be used to award a contract for a cloud-based solution for a three year term, SUNY Empire and the winning Bidder may mutually agree to exercise 1 or 2 one-year options to extend the contract. The RFP will be awarded to the vendor determined to be most qualified to meet the specifications and requirements as described in this RFP. This procurement's communications are restricted under NYS Finance Law 139j and 139k. You may only contact the designated contacts on this advertisement for information. Please send all inquiries via email to the contacts listed on the ad. The RFP and response forms are attached to this advertisement. Please make all inquiries are made by email and only to the designated contacts indicated in this advertisement. SUNY Empire reserves the right to award no contract. PLEASE BOOKMARK THIS ADVERTISEMENT AND CHECK BACK REGULARLY AS ANY UPDATES AND RFP BID ATTACHMENTS WILL BE UPLOADED HERE. Business enterprises awarded an identical or substantially similar procurement contract within the past five years: Ocelot Service-Disabled Veteran-Owned Business (SDVOB) SDVOB Goal: 6.00% Minority / Women Business Enterprise contracting goals (MWBE) MBE Goal: 0.00% WBE Goal: 0.00% Disadvantaged Business Enterprise contracting goals (DBE) DBE Goal: 0.00%

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Jessica Alojipan(Director of Procurement)

[email protected]

(518) 580-4855

Key dates

Opened
5/22/2026
Closes
6/15/2026
Duration
3 years

Last updated

Details

Type
Request for Proposal
Industry
Information Technology and Software Development
NAICS
541512
Solicitation №
ESU-2-212154855

Budget estimate

$500,000 – $5,000,000

The budget for this opportunity is not explicitly stated in the document. However, based on the scope of the project, which involves providing a cloud-based enterprise chat and SMS communications solution for a three-year term with optional extensions, the budget could be substantial. The cost of such a solution could range from a few hundred thousand dollars to several million dollars, depending on the complexity of the solution, the number of users, and the level of support required. A rough estimate for the budget could be between $500,000 and $5 million.

AI estimate from the solicitation

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