Guest Services and Security Staffing

The City of Allen is seeking an annual, as‑needed contract to provide comprehensive guest services and security staffing for the City of Allen Credit Union of Texas Event Center. The solicitation calls for hourly rates for multiple staffing categories, with estimated annual hour totals for each role. Bidders must submit required insurance certificates, affidavits, conflict‑of‑interest statements, and a detailed qualifications package. The contract will be awarded after the submission deadline on 10/29/2026, with the intention of establishing a recurring yearly agreement. • Scope: Guest attendant, event security/parking, armed security, assistant lead, and guest services lead positions. • Estimated annual hours: 7,000 (event attendants) + 36,500 (security/parking) + 1,000 (armed security) + 4,000 (assistant lead) + 1,000 (lead) ≈ 49,500 hours. • Submission requirements: Insurance certificate, affidavits of no prohibited interest, conflict‑of‑interest disclosure, qualifications statement, references, and bid form. • Pre‑submittal meeting: 10/20/2026 via Microsoft Teams (optional). • Questions deadline: 10/22/2026. • Contract type: Annual “as‑needed” staffing services, renewable each year.