Description
The Los Angeles Community College District is seeking a comprehensive, cloud‑based Case Management Software System to support Title IX/DHR investigations, reporting, and analytics across all nine colleges. The solution must provide unlimited user licensing, robust role‑based access, secure data handling, integration with existing campus systems (Azure SSO, Office 365, PeopleSoft SIS, SAP HR), and meet stringent California privacy, security, and WCAG 2.2 AA accessibility standards. The contract is a five‑year award (three‑year base plus two optional one‑year extensions) and includes software licensing, implementation, data migration of ~1,800 historical cases, training, and ongoing support.
• Deliver a fully functional case‑management platform (intake, workflow, dashboards, regulatory reporting) with unlimited end‑user access.
• Migrate existing case data from multiple sources (OneDrive, SharePoint, PDFs, databases) and integrate with SIS, HR, and Office 365.
• Provide required security certifications, VPAT compliance, and host the solution in a U.S. data center (vendor‑hosted Azure Government Cloud or LACCD Azure account).
• Conduct training sessions (administrators, investigators, campus staff) and furnish business‑hour support with a dedicated account manager.
• Submit a sealed hard‑copy proposal (1 original + 8 copies) plus electronic USB copy by the April 13, 2026 deadline.