Family Support In-Home Case Management Services

The State of Tennessee’s Department of Children’s Services is seeking qualified providers to deliver Therapeutic Family Preservation and Reunification (TFP) services – specifically “Family Support In‑Home Case Management” – across six defined regions of the state. The contract will cover assessment, planning, weekly in‑home case management, linkage to community resources, parenting support, crisis response, and limited court testimony. Providers must submit a technical response (≤125 pages) and a cost proposal that details hourly rates for case management and court testimony. The award will be a separate contract for each region, with a term ending June 30 2029. • Core services: weekly in‑home case management (≤20 hrs/month), assessment & planning, resource linkage, parenting support, crisis management, and up to 3 hrs/month court testimony. • Geographic scope: six mutually exclusive regions covering the entire state; vendors may bid on one or more regions. • Payment structure: hourly rates for case management and testimony; no fixed ceiling disclosed. • Mandatory compliance: extensive licensing, insurance, background checks, information‑security certifications (ISO 27001, FedRAMP, SOC 2 II, etc.), and non‑discrimination attestations. • Timeline: RFP issued 9/25/2026, questions due 10/8/2026, proposals due 10/23/2026, award notice 11/24/2026, contract expires 6/30/2029.