Description
Gwinnett County seeks a cloud‑based, SaaS Re‑Entry Management System to replace manual processes for its Sheriff’s Office GRIP program. The solution must automate participant intake, provide configurable case‑management plans, enable secure communication among stakeholders, deliver dynamic reporting/analytics, and satisfy extensive security, compliance, and insurance requirements. The solicitation is evaluated on responsiveness, experience, technical solution, functional requirements, implementation plan, references, pricing, and optionally a demonstration. Vendors must submit a sealed proposal by the deadline, include mandatory forms, and meet strict insurance and security standards (SOC 2 Type 2, MFA, encryption, etc.).
• Annual SaaS contract (one‑year term, possible renewal) for a comprehensive case‑management platform.
• Mandatory compliance: SOC 2 Type 2, NIST 800‑53, CJ CJIS, HIPAA, AD/MFA authentication, continuous audit‑log feed to SIEM, U.S. data residency.
• Required deliverables: software licensing, 24×7 support, training (train‑the‑trainer, refresher), full documentation, disaster‑recovery plan, and optional oral demonstration.
• Evaluation weighted heavily toward technical and functional scores (35 pts + 20 pts) with pricing contributing 10 pts.