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  5. ›Telephone and Visitation Services

City of Lincoln·Nebraska

Telephone and Visitation Services

Closes 7/23/2025$4M – $20MRequest for Proposal
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Description

The Lancaster County is seeking a vendor to provide telephone and visitation services for the county correctional facility. The services include inmate telephone calls, video visitation, and tablet-based services. The vendor must comply with the Federal Communications Commission (FCC) rules and regulations. The contract term is for four years with the option for four additional one-year terms. The vendor must provide a minimum of 865 tablets to the facility. • The services include inmate telephone calls, video visitation, and tablet-based services. • The vendor must comply with the Federal Communications Commission (FCC) rules and regulations. • The contract term is for four years with the option for four additional one-year terms. • The vendor must provide a minimum of 865 tablets to the facility. • The vendor must provide off-site digital mail scanning services. • The vendor must provide transcription and translation services. • The vendor must provide call detail records and recordings.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Sharon Mulder(Asst. Purchasing Agent)

[email protected]

(402) 441-7428

Key dates

Opened
6/26/2025
Questions due
7/14/2025
Pre-bid meeting
7/8/2025Mandatory
Site visit
7/8/2025Mandatory
Closes
7/23/2025
Duration
4 years

Last updated

Details

Type
Request for Proposal
Industry
Telecommunications
NAICS
517312
Solicitation №
25-085 Addendum 2

Budget estimate

$4,000,000 – $20,000,000

Based on the average daily population of 690 inmates and the services provided, the budget for this opportunity could be substantial. The vendor will be paid based on the revenue generated from the services provided, with a commission rate of 25% for tablet-based entertainment streaming and messaging services. The total revenue for the initial term of the contract is not specified, but it could be in the range of $1 million to $5 million per year, considering the services and the population. Therefore, the estimated budget range is $4 million to $20 million for the four-year contract term.

AI estimate from the solicitation

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