254430 CNC Managed Services for Oracle JD Edwards EnterpriseOne ERP System

This contract provides managed services for Pinal County's Oracle JD Edwards EnterpriseOne ERP system. The vendor, Enterprise Technology Services, LLC, will manage and maintain the system, providing services such as system monitoring, user security management, batch job management, and performance tuning. The contract also includes additional services such as implementation and upgrades, technical support, and training. The contract has a term of one year, with the option to renew. The total value of the contract is estimated to be around $125,060 per year, not including additional services. • The contract includes a range of services, including system monitoring, user security management, and performance tuning. • The vendor will provide 24/7 emergency support, business hours support, and after-hours support. • The contract includes implementation and upgrades, technical support, and training. • The contract has a term of one year, with the option to renew. • The total value of the contract is estimated to be around $125,060 per year, not including additional services.