201325 Request Management & Document Delivery

This contract is for a SaaS platform to manage requests for public records and delivery of documents. The contract includes an initial acquisition cost of $18,000, which covers implementation and the first year of annual maintenance, support, and licensing fees. The annual maintenance, support, and licensing fee is also $18,000, with a 3% annual increase after the second year. The contract has a duration of 5 years, with the option to renew. The scope of work includes the implementation of configuration enhancements, online payments, and document storage. • The contract includes a SaaS platform for managing public records requests • The initial acquisition cost is $18,000 • The annual maintenance, support, and licensing fee is $18,000 • The contract has a duration of 5 years • The contract includes options for additional features, such as redaction and additional document storage