Kronos HRSD Employee Case Management SaaS

The City of Mesa awarded a three‑year, cloud‑based Software‑as‑a‑Service contract for the Kronos HRSD Employee Case Management solution to UKG (Kronos). The agreement provides the municipality’s HR and ERP functions with a SaaS platform to manage employee cases, with a fixed annual fee structure totaling $236,000 over the contract term. The procurement process culminated in a Notice of Intent to Award on 3 Nov 2021 followed by a formal Notice of Award on 16 Nov 2021. • Scope: Provision of HR case‑management SaaS (Kronos HRSD) for City of Mesa HR/ERP operations. • Financials: Year 1 – $90,000; Years 2‑3 – $73,000 per year; total contract value $236,000. • Timeline: Awarded 16 Nov 2021; contract runs for three years (exact start/end dates not disclosed). • Vendor: UKG (Kronos) – sole awardee; no other vendors listed. • Contacts: Ted Stallings and Cheryl Noll (city procurement office) for questions.