Electronic Payment Processing Services

The City of Vineland awarded a one‑year, fully‑hosted electronic payment‑processing services contract to Invoice Cloud, Inc. to support municipal utility billing across web, mobile, IVR, and kiosk channels. The SaaS platform will integrate in real‑time with the City’s Cayenta CIS, provide PCI‑DSS compliant transaction handling, and deliver extensive reporting, notifications, and 24/7 support. The agreement includes fixed transaction fees, optional implementation fees, and a renewal structure for up to three additional years. • Fully‑hosted SaaS solution covering credit/debit cards, ACH/EFT, PayPal, Apple Pay, Google Pay, Venmo, and “pay‑by‑text” channels. • Real‑time two‑way API integration with Cayenta and EPR systems; WCAG 2.0, bilingual, and accessibility features. • Pricing model based on per‑transaction fees ($3.25/card, $2.95/ACH) plus a $25 one‑time cloud access fee; optional implementation fees and pre‑launch hosting fees if go‑live is delayed.