Emergency On-Call Plumbing

The City of Tucson has awarded a contract to HARK General Contracting, LLC for emergency on-call plumbing services. The contract has a term of 3 years, with a total payment not to exceed $100,000. The contractor will provide labor, materials, equipment, and services needed to perform emergency repairs of water lines and sewer lines, as well as non-emergency maintenance services. The contractor will be paid based on an emergency hourly rate and a standard hourly rate, with reimbursement for materials and equipment at actual cost. The contract includes provisions for work hours, billing, and responsibility, as well as requirements for the contractor's employees, including background checks and professional conduct. Some key points include: • The contractor must respond to emergency calls within 2-4 hours. • The contractor must obtain pre-authorization from the City Representative when multiple workers are sent to one job site. • The contractor must provide all necessary equipment and materials to complete the work. • The contractor must maintain a professional and respectful demeanor when interacting with City employees and the public. • The City reserves the right to terminate the contract if the contractor fails to meet response times or perform work satisfactorily.