Avaya Phone System Maintenance and Support

The Spokane Public Schools issued a Request for Proposal (RFP) for the maintenance and support of their Avaya phone system. The contract was awarded to Cerium Networks for a total amount of $148,682.06, which includes Avaya Preferred Support Advantage and Avaya Upgrade Advantage. The contract period is from September 1, 2014, to August 31, 2017, and provides firm pricing for the three-year contract period. The district's phone system was purchased in 2009, and the support from Cerium Networks during the past four years has been valuable and helpful. The new contract includes a change in the support agreement to move to Avaya's current support plan, providing the district with additional phone features and better integration with other communication systems. • The contract includes Avaya Preferred Support Advantage and Avaya Upgrade Advantage • The contract period is from September 1, 2014, to August 31, 2017 • The contract provides firm pricing for the three-year contract period • The district's phone system was purchased in 2009 • The support from Cerium Networks during the past four years has been valuable and helpful