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  5. ›Intercom Call Customer Service Solution

Awarded contract·City of Tucson·Arizona

Intercom Call Customer Service Solution

Won by Parker Technology$1MSingle Award
Contract source

Awarded vendors

  • Parker Technology

Description

The City of Tucson has awarded a contract to Parker Technology for an Intercom Call Customer Service Solution. The contract is for a term of 4 years, with the option to renew. The solution will provide customer service support for the city's transportation and mobility department. The contract includes provisions for liability insurance and workers' compensation. The city has designated Parker Technology as an additional insured under their liability policy, with a waiver of subrogation. The contract value is not explicitly stated, but it can be estimated based on the scope of work and industry standards. • The contract is for a term of 4 years with the option to renew. • The solution will provide customer service support for the city's transportation and mobility department. • The contract includes provisions for liability insurance and workers' compensation. • The city has designated Parker Technology as an additional insured under their liability policy, with a waiver of subrogation. • The contract value is not explicitly stated, but it can be estimated based on the scope of work and industry standards.

Attached files

Key dates

Starts
2/1/2022
Ends
1/31/2026Renews
Duration
4 years

Last updated

Details

Award type
Single Award
Procurement
Full and Open Competition
Industry
Information Technology and Software Development
NAICS
541510
Solicitation №
227013-01

Contract value

$1,000,000

The contract value is not explicitly stated, but based on the scope of work and industry standards, it can be estimated to be around $1 million to $5 million per year, depending on the specific services and solutions provided. The total contract value for the 4-year term could be estimated to be around $4 million to $20 million.

AI estimate from the award documents

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