Interpretation Services In-person and Telephonic

The contract is for interpretation services, including in-person and telephonic interpretation, to be provided to Multnomah County. The services are intended to support the county's diverse community and ensure that language barriers do not prevent the county from providing excellent service to all residents. The contract has a term of 5 years and will be awarded to multiple vendors. The scope of work includes providing interpreters for various settings, including medical and legal settings, and ensuring that interpreters meet certain certification requirements. Key performance measures include accuracy, completeness, and professionalism of the interpretation services.