Fare Revenue Sys. Modernization Strategy/Policy

The Washington Metropolitan Area Transit Authority (WMATA) is seeking a qualified consultant to analyze the current fare payment system and develop a phased, actionable plan to introduce new technologies and features, enhance the customer experience, align fare systems with WMATA's strategic policy goals, and improve operational cost efficiency. The consultant should demonstrate deep expertise in transit fare payment systems, including recent deployments in North America and globally, and develop a Fare Revenue Strategy and Plan. Strong financial analysis and business planning skills, including ROI, cost-to-collect, and NPV methodologies, are also relevant. • The scope of work includes analyzing the current fare payment system and developing a phased plan to introduce new technologies and features. • The consultant should have expertise in transit fare payment systems and strong financial analysis and business planning skills. • The project aims to enhance the customer experience, align fare systems with WMATA's strategic policy goals, and improve operational cost efficiency.