Description
The Office of Administration, Information Technology Services Division (OA-ITSD) is seeking maintenance and support services for the Missouri Department of Corrections' (DOC) legacy system, which includes the Intervention Fees Integrations System, Kiosk Software, Offender Finance, and Point of Sale Software. The system is proprietary to Huber and Associates Inc., and they are the only provider of the necessary support services. The contract period is for one year, with two one-year renewal options. The scope of work includes ongoing maintenance and support for the legacy system. Key responsibilities may include software updates, technical support, and troubleshooting. The successful vendor will be required to provide high-quality services to ensure the continued operation of the legacy system.
• The contract is for a single feasible source, as the system is proprietary to Huber and Associates Inc.
• The contract period is for one year, with two one-year renewal options.
• The scope of work includes ongoing maintenance and support for the legacy system.
• The successful vendor will be required to provide high-quality services to ensure the continued operation of the legacy system.
• The vendor must be able to provide technical support and troubleshooting services.
• The vendor must be able to provide software updates and maintenance services.