Central Washington University is seeking managed services for their Oracle PeopleSoft environments hosted in the Amazon Web Services (AWS) cloud. The university is looking for a partner with proven experience in managing complex ERP systems in cloud environments, particularly Oracle PeopleSoft, and who can provide scalable, secure, and cost-effective solutions. The services required include full lifecycle management, 24/7 monitoring, incident response, performance tuning, cost analysis, and compliance with FERPA, HIPAA, and other applicable standards.
• The university operates five PeopleSoft pillars: Campus Solutions, Human Capital Management, Financial Supply Chain Management, Enterprise Learning Management, and Interaction Hub.
• Each pillar has six different environments: 1 upgrade, 1 demo, 3 non-productions, and 1 production.
• The university is seeking information on managed service offerings that include, but are not limited to, full lifecycle management, 24/7 monitoring, incident response, and performance tuning.
• The university requires compliance with FERPA, HIPAA, and other applicable standards.
• The university is looking for a partner with experience in providing managed services to higher education organizations.