The City of New Richmond is seeking a qualified contractor to provide a door‑to‑door, demand‑responsive, advanced‑reservation shared‑ride taxi service for the city and a five‑mile surrounding area. The contract is a two‑year base period (Jan 1 2027 – Dec 31 2028) with three one‑year renewal options. Service must operate seven days a week, with daily hours roughly 7 am – 8 pm (weekends 8 am – 6 pm), and meet a 15‑minute passenger pick‑up window. The contractor must supply at least two ADA‑compliant vehicles (model 2021 or newer), maintain a centralized dispatch center staffed 8 hours daily, and keep detailed trip, revenue, and maintenance records. Federal and state transit funds (≈ $102,525) will subsidize the program. The award will be made by 10 Oct 2026 with service commencing 1 Jan 2027.
• Provide shared‑ride taxi service within New Richmond and a 5‑mile radius
• Operate 7 days/week, 7 am‑8 pm (Sat) / 8 am‑6 pm (Sun)
• Minimum fleet: 2 ADA‑accessible vehicles (2021 or newer)
• Centralized dispatch, 8 hours/day, 7 days/week
• Meet 15‑minute pick‑up window, assist disabled passengers
• Record‑keeping for trips, revenue, vehicle maintenance, driver training
• Contract term: 2 years base + up to 3 one‑year options
• Federal transit subsidy of $102,525 included
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