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Middle Georgia State University·Georgia

MGA Call Center Services

Closes 4/17/2026$200k – $500kRequest for Proposal
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Description

The Middle Georgia State University is seeking a qualified supplier to provide call center services to support the Financial Aid and Bursar offices. The initial contract will align with MGA's fiscal year, starting from July 1, 2026, and ending on June 30, 2027, with up to four optional one-year renewals. The selected supplier will be responsible for providing high-volume call answering telephone system services. Key aspects of the job include: • Providing call center services to support the Financial Aid and Bursar offices • Aligning with MGA's fiscal year • Optional one-year renewals • High-volume call answering telephone system services

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Amy Ingram(Buyer Contact)

[email protected]

(478) 934-5204

Key dates

Opened
3/17/2026
Pre-bid meeting
3/25/2026
Closes
4/17/2026
Duration
12 months

Last updated

Details

Type
Request for Proposal
Industry
Education
NAICS
561422
Solicitation №
58300-eRFP-000001688-2026

Budget estimate

$200,000 – $500,000

The budget for this opportunity can be estimated based on the scope of work, which includes providing call center services to support the Financial Aid and Bursar offices. Considering the initial contract duration of one year, with optional renewals, the estimated budget could range from $200,000 to $500,000 per year, depending on the volume of calls and services required. Factors influencing this estimate include the number of students, the complexity of services provided, and the level of support needed.

AI estimate from the solicitation

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