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Gwinnett County Government·Georgia

Provision of a Re-Entry Management System on an Annual Contract

Closes 9/25/2026$500k – $2MRequest for Proposal
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Description

• Deliver a fully hosted SaaS platform with intake automation, configurable case plans, audit‑trail, and role‑based access. • Provide secure communication (messaging/video) and integration with SmartCOP JMS (once daily) and Securus tablet access. • Offer dynamic reporting/analytics for Georgia DCS and DBHDD, mobile‑friendly participant portals (up to 3 years post‑release), and comprehensive training (train‑the‑trainer, online or onsite). • Meet mandatory security standards: SOC 2 Type II, CJIS, HIPAA, MFA, encryption at rest/in‑transit, continuous SIEM logging. • Include 24×7 support, warranty, disaster‑recovery plan, and a PMI‑certified project manager to handle implementation, testing, and change‑management.

Attached files

Contact

Bethany White(Purchasing Associate II)

[email protected]

(770) 822-5149

Key dates

Opened
8/26/2026
Questions due
9/8/2026
Closes
9/25/2026
Projected award
9/19/2026
Duration
1 year

Last updated

Details

Type
Request for Proposal
Industry
Information Technology and Software Development
NAICS
518210
Solicitation №
RP024-26

Budget estimate

$500,000 – $2,000,000

No monetary amount is disclosed in the solicitation. Based on comparable county‑wide SaaS contracts for case‑management systems, an annual subscription plus implementation, support, and training for a mid‑size jurisdiction like Gwinnett County typically ranges from $0.5 million to $2 million. The lower bound reflects a base SaaS license with minimal services; the upper bound accounts for extensive training, custom reporting, and premium support.

AI estimate from the solicitation

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