Healthcare Delivery Solution (HCDS) Electronic Health Record (EHR) Deployment Solution

The Defense Health Agency (DHA) is seeking industry feedback on the Healthcare Delivery Solution (HCDS) Electronic Health Record (EHR) Deployment Solution. The goal is to acquire and field a configurable and scalable modernized Electronic Health Record (EHR) System to replace DoD legacy healthcare systems with an Off-the-Shelf (OTS) EHR system. The solution should enable improved sustainability, flexibility, interoperability, and continuity of care. The HCDS EHR Deployment Solution will support the deployment of MHS GENESIS, a system of systems that integrates commercially available, off-the-shelf (COTS) EHR components from multiple vendors. • The solution should have a "white-glove" deployment approach that minimizes disruption to existing healthcare operations. • The solution should include site preparation, deployment, training, change management, and post-installation assistance. • The solution should be able to assemble and train a dedicated team to execute the deployment methodology. • The solution should identify potential risks and have mitigation strategies to address these risks.