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Financial Services, NYS Dept. of·New York

AppBase Case Management Platform

Closes 5/19/2026$500k – $2MSole SourceLogin required
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Description

Two year contract to the existing contract to continue to provide technical support and ongoing operation use. DFS relies on this platform to manage high-volume consumer complaints involving banking and insurance entities.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Lisa Mclea(Contract Management Specialist 2)

[email protected]

(518) 486-1806

Key dates

Opened
4/28/2026
Closes
5/19/2026
Duration
2 years

Last updated

Details

Type
Sole Source
Industry
Information Technology and Software Development
NAICS
511210
Solicitation №
2134486

Budget estimate

$500,000 – $2,000,000

The budget for this opportunity is likely to be in the range of $500,000 to $2 million, considering the 2-year contract term and the scope of work involved in providing technical support and ongoing operation use of the AppBase Case Management Platform. The actual budget may vary depending on the specific requirements of the contract and the negotiations between the parties. Factors that may influence the likely payment range include the complexity of the platform, the volume of consumer complaints to be managed, and the level of technical support required.

AI estimate from the solicitation

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