Live Event Ticketing Software Platform

The Mt. San Antonio College is seeking a comprehensive Live Event Ticketing Software Platform to support the sale, distribution, and management of tickets for on-campus and off-campus events. The platform must deliver a modern, secure, and scalable solution that improves the customer experience and streamlines operations. The college sells approximately 50,000 tickets annually, valued at $475,000. The proposed solution must meet the criteria defined in the Scope of Work, including ticket sales and distribution, implementation, training, support, and maintenance, accessibility compliance, and payment card industry compliance. • The platform must provide a comprehensive ticket sales and distribution system that supports online, mobile, and in-person sales. • The system must accommodate various event types, venues, and audiences. • The platform must provide real-time inventory synchronization across all sales channels. • The system must support different ticket types, including general admission and reserved seating tickets. • The platform must provide configurable refund and exchange policies. • The system must have role-based permissions for back-end system access and configuration.