Endpoint Backup Software Solution

Virginia Tech’s Division of Information Technology is seeking an enterprise‑wide endpoint backup software solution that will protect all faculty and staff devices across the campus. The contract will be a three‑year term (with two optional three‑year renewals) and requires a cloud‑managed SaaS model (or hybrid) with unlimited storage, per‑user licensing, robust security (encryption, ransomware‑resilience, legal‑hold), integration with existing endpoint management tools, and 24×7 support. Vendors must provide detailed pricing, implementation/migration services, and a transition timeline from the incumbent solution. • Provide per‑seat, unlimited‑storage backup software for Windows, macOS, and Linux endpoints (≈ 3,200 users expanding to ≤ 9,000). • Must support encryption in‑flight and at‑rest, legal‑hold capability, immutable backups, and self‑service restore. • Integration required with Microsoft Intune, SCCM, Jamf, AD/LDAP, and support for SSO/MFA. • Vendors must submit a completed response matrix, pricing worksheet, and required certifications (HECVAT 4, SOC 2 Type 2, VPAT/ADA compliance).