RFP 24-25 Vending Machine Concession Services

The City of Palm Springs seeks a qualified vendor to provide, install, operate, and maintain credit‑card‑capable snack and beverage vending machines at three municipal park locations on a year‑round basis. The contract is revenue‑share based, requiring the vendor to remit a minimum of 15 % of gross vending receipts to the City, and includes strict service, sustainability, and product‑mix requirements. • Supply and install Energy‑Star, CARB‑compliant vending machines with remote monitoring and ADA features. • Maintain weekly restocking, ≤10 % out‑of‑stock items, and respond to service calls within one business day. • Offer at least 10 % healthy snack options, use non‑plastic/compostable packaging, and follow City sustainability guidelines. • Provide a written refund policy, 24‑hour message line, and detailed financial pro‑forma showing the percentage‑of‑gross‑receipts model. • Must have ≥3 years recent vending experience, appropriate licenses/permits, required insurance, and meet local‑preference criteria for Coachella Valley businesses.