Bookstore Provider and Operations

North Shore Community College is soliciting proposals from qualified vendors to operate and manage its campus bookstores on the Lynn and Danvers sites. The contract will encompass retail sales of required and recommended course materials, supplies, spirit wear, commencement regalia, and other campus retail items, as well as the associated distribution, inventory management, and customer service functions. The provider must deliver a student‑centered experience, ensure timely access to materials, and support both physical and online purchasing channels. • Scope includes full‑service bookstore operations (sales, inventory, fulfillment, online storefront). • Must serve two campuses (Lynn and Danvers) and handle a wide range of products (textbooks, supplies, merchandise). • Proposal requires detailed service plan, pricing model, technology platform, and compliance with college procurement policies.