The Defense Finance and Accounting Service (DFAS) is seeking a Commercial Off the Shelf (COTS) software to establish an IT Asset Management (ITAM) capability. The software should discover, organize, and integrate DFAS-hosted hardware and software assets to be managed by the DFAS ServiceNow CMDB/Service Catalog. The required functionality includes automated matching of software and hardware assets, configuration of HAM/SAM roles and permissions, automatic tracking of warranty period and contract information, and support for DFAS discovery sources. The software should also provide reporting capabilities, meet Section 508 accessibility standards, and integrate with the existing DFAS ServiceNow CMDB.
• The software should be compatible with DoD cloud security requirements and support the use of DoD personal Identity Verification (PIV) Card, PRO CAC, User ID and Pass Smart Card / Common Access Card (CAC) and Public Key Infrastructure (PKI) security controls.
• The software should allow for automated tracking of software versioning and notification process for software versions expiring.
• The software should facilitate packaging and management of Software Installation Requests (SIR) and automate tracking, management, and reporting of software installations/removals.
• The software should provide DFAS with HAM/SAM reporting capability per DFAS requirements, including specified queries and reporting via Microsoft Power Platform products.
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