Customer Information Verification

The City of Independence, Missouri, issued a Request for Proposal (RFP) for customer information verification services for the Water Department Customer Service Division. The contract was awarded to ONLINE Information Services. The RFP was posted on May 17, 2023, and the bid submission deadline was May 31, 2023. The contract is for the verification of customer information, and the City of Independence intends to award the contract to the selected vendor. Key aspects of the contract include the scope of work, which involves verifying customer information, and the procurement process, which was conducted through an online bidding system. • The contract is for customer information verification services • The RFP was posted on May 17, 2023 • The bid submission deadline was May 31, 2023 • The contract was awarded to ONLINE Information Services • The scope of work includes verifying customer information