EMERGENCY SHELTER OPERATIONS SERVICES

This contract is for emergency shelter operations and services for individuals experiencing homelessness in the North Services Planning Area of Orange County. The contractor, Mercy House Living Centers, will provide services including intake and assessment, housing-focused case management, and housing navigation services. The contract has a maximum obligation of $750,000 and will run for 5 years. The contractor will be required to submit monthly and quarterly reports to the County, and will be subject to monitoring and evaluation to ensure compliance with the terms of the contract. • The contract includes provisions for confidentiality and records management, as well as requirements for reporting and evaluation. • The contractor will be required to work in partnership with the County to deliver services and will be subject to monitoring and evaluation to ensure compliance with the terms of the contract. • The contract includes a detailed scope of work, including requirements for staffing, training, and quality assurance. • The contractor will be required to maintain all records required by federal regulations and to submit annual audit reports to the County.