Real-Time Live Captioning

The Maryland State Department of Education is seeking a vendor to provide real-time live captioning services for meetings, training sessions, and professional learning events. The vendor must have at least five years of experience and relevant certifications, such as Certified Realtime Reporter (CRR) or Certified CART Provider (CCP). The vendor will be responsible for providing highly accurate captioning services, with a minimum accuracy rate of 99%, and ensuring that all services comply with applicable accessibility standards and regulations. • The vendor must provide captioning services for a variety of events, including meetings, training sessions, and professional learning events. • The vendor must ensure that all services comply with applicable accessibility standards and regulations, including the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. • The vendor must provide a detailed quote, including all costs incurred in delivering the services, and must be registered to do business with the State of Maryland. • The vendor must comply with all applicable laws, regulations, and technical standards related to accessibility, and must provide ongoing maintenance and support for accessibility during the contract term.