Description
The University of North Carolina at Chapel Hill is seeking a vendor to provide management services for the university's bookstore. The contract term is for 7 years with the option to renew for up to 3 additional years. The vendor will be responsible for managing the bookstore's operations, including sales, customer service, and inventory management. The university is looking for a vendor that can provide a high level of service and support to students, faculty, and staff. Key requirements include experience in managing a university bookstore, ability to provide a wide range of products and services, and a strong commitment to customer service.
Some of the key products and services that the vendor will be expected to provide include:
• Course materials (i.e., new and used textbooks, coursepacks, digital textbooks, online course materials ordering, etc.)
• Emblematic clothing and gifts
• General merchandise products (i.e., school supplies, general supplies, course-related supplies, general books, computer/technology products, graduation products, convenience products, etc.)
The vendor will also be expected to provide support for online course materials and digital products.