Description
The State of Maine’s Department of Health and Human Services is seeking a vendor to design, develop, deploy, and provide long‑term support for a multilingual, free‑to‑participants mobile application for the Maine WIC program. The solution must integrate with the existing SpiritWeb MIS, display real‑time eWIC benefit balances, support offline APL look‑ups, provide push notifications, store‑and‑clinic location services, barcode scanning, nutrition education content, and two‑way participant communication. The vendor must also handle ongoing hosting, maintenance, monthly usage reporting, and be prepared for potential future enhancements (farmer‑market transactions, secure document uploads, online ordering). The contract runs from Jan 1 2027 through Sep 30 2036 with optional renewals and is awarded on a firm‑fixed‑price basis.
• Develop native iOS and Android apps with support for at least 23 languages and accessibility compliance.
• Integrate nightly and hourly data feeds from SpiritWeb, and support future EBT processor transitions.
• Provide 24/7 production support, monthly usage reports, and a management portal (optional) for state staff.