Provide Externally Hosted Help Desk Management Software Solution

This contract awards Richland County School District One a fully hosted, cloud‑based Help Desk Management Software Solution. The district will receive the software as a service and will not incur any costs or perform any work until the contract’s effective date and a valid purchase order are issued. The annual ceiling is modest, making it a low‑risk, low‑budget IT acquisition. • Scope: Provision of externally hosted help‑desk software (SaaS) with no on‑site installation. • Value: Maximum annual spend of $33,065, covering the performance period Oct 2025‑Sep 2026. • Timeline: Bid opened April 28 2021; intent‑to‑award posted June 9 2021; award effective June 24 2021; performance begins Oct 2025. • Vendor: Edutek Solutions, LLC (Spartanburg, SC). • Restrictions: No work or costs may be incurred before the effective date and receipt of a purchase order.