Off-Site Records Management and Storage Services

This contract establishes a three‑year, firm‑fixed‑price agreement for the City of Mesa to obtain off‑site records management and storage services. The vendor must provide a secure, NFPA‑232‑compliant facility, inventory control, pickup and delivery (including rush and emergency services), monthly reporting, a secure web‑based tracking portal, and compliance with PCI‑DSS and background‑check requirements. Additional responsibilities include disaster‑recovery planning, optional scanning services, and a transition of existing records within 90 days of award. The contract allows for two optional one‑year renewals and may be terminated by the City with 30 days’ notice. • Secure off‑site storage meeting fire, temperature, humidity, and access‑control standards • Comprehensive records handling: receipt, inventory, retrieval, delivery (standard, rush, emergency) and monthly reporting • Compliance obligations: PCI‑DSS certification, background checks, E‑Verify, and professional memberships (PRISM, ACRC, IFMA, ARMA)