Description
The State of Maryland is seeking a vendor to provide comprehensive utility records management services, including hosting and maintaining a database to track energy usage and costs for state government operations. The selected vendor will be responsible for transitioning data from the current database, providing technical support and training, and ensuring compliance with state regulations. The contract will be for a period of 10 years, with an option for renewal. Key services include:
• Hosting and maintaining a comprehensive utility bill and energy tracking database
• Providing quality assurance, bill auditing services, and periodic review of regulated utility tariffs and rate structures
• Offering user technical support and training
• Coordinating with state agencies and utility vendors to obtain account usage and cost data
• Identifying missing or duplicate invoices and detecting billing errors
• Providing backup data and disaster recovery services
• Ensuring compliance with state regulations and laws
The State is looking for a vendor with experience in providing similar services, a strong understanding of the requirements, and the ability to meet the needs of the state.
• Utility bill and energy tracking database requirements
• Technical support and training requirements
• Compliance with state regulations and laws
• Experience with similar projects
• Understanding of the state's needs and requirements