HUBZone vendors for Puerto Rico and USVI Security Systems Maintenance

The U.S. Customs and Border Protection is seeking information from HUBZone vendors to determine their qualifications and interest in providing security systems maintenance and repair services for multiple locations in Puerto Rico and the USVI. The contract will require the contractor to provide a service technician to maintain all security systems at an acceptable working level, maintain a telephone support center 24 hours a day/7 day a week, and assign a properly trained and certified electronic service technician to perform routine maintenance, repair, and warranty services. The contractor must also provide a closed network for the security systems at the requested sites. The key requirements of the contract include: • Maintaining all security systems at an acceptable working level • Providing a telephone support center 24 hours a day/7 day a week • Assigning a properly trained and certified electronic service technician • Providing a closed network for the security systems at the requested sites • Maintaining a dedicated bandwidth for the security systems at 15 Puerto Rico sites and 9 USVI sites