Bid Banana
PricingBid helpAPILog inStart free trial
Log inStart free trial

Learn more

  • Washington guideWashington Bids and Bidding Guide
  • Information Technology RFPsInformation Technology and Software Development Bids and Bidding Guide
More IT services bids →Must-win bid? Bring in The Bid Lab →
Bid Banana
SearchPricingBid helpBrowse bidsAPISupportFAQPrivacy PolicyTerms of UseAI Use Policy

This website and its content is copyright of The Bid Lab © 2026. The Bid Lab is a trademark of Bid Lab, LLC. All rights reserved.

  1. Bid Banana
  2. ›Closed bids
  3. ›Washington
  4. ›IT Services
  5. ›Skype of Business 2019, e-911 Maintenance & Support

Awarded contract·Snohomish County·Washington

Skype of Business 2019, e-911 Maintenance & Support

Won by Intrado Life & Safety Solutions$300kAwarded 1/20/2022Single Award
Contract source

Awarded vendors

  • Intrado Life & Safety Solutions

Description

This contract provides ongoing maintenance and technical support for the Skype for Business 2019 platform, including the critical e‑911 emergency‑call functionality, for Snohomish County. The scope covers software updates, bug fixes, system monitoring, and on‑site or remote troubleshooting to ensure continuous, reliable communication services for public‑safety agencies. The work is performed by Intrado Life & Safety Solutions under a lump‑sum award. • Supports the county’s public‑safety communications (e‑911) through Skype for Business 2019. • Includes software updates, patches, and emergency‑call system maintenance. • Delivered by Intrado Life & Safety Solutions on a firm‑fixed‑price basis.

Attached files

The award documents live at the source — open the contract source above to download them.

Key dates

Bids closed
5/27/2021
Intent to award
1/20/2022
Awarded
1/20/2022

Last updated

Details

Award type
Single Award
Procurement
Full and Open Competition
Industry
Information Technology and Software Development
NAICS
541512
Solicitation №
RFP-003-21SB

Contract value

$300,000

No monetary value is disclosed in the provided records. For a county‑wide maintenance and support contract covering Skype for Business 2019 with e‑911 capabilities, similar agreements typically range from $150,000 to $500,000 annually, depending on system size, support levels, and contract length. Assuming a one‑year term and a mid‑range service scope, a reasonable ballpark estimate would be about $300,000. This estimate reflects the specialized nature of public‑safety communications support and the vendor’s established expertise.

AI estimate from the award documents

Similar open opportunities

Matched by Bid Banana AI™

Pennsylvania Emergency Management Agency·Pennsylvania

Top match · 69%

NG911 CHE Services

Closes 10/1/2036Opened 10/2/2026

NYS Madison County·New York

68% match

RFB 2026-34 Upgrade the Existing 911 Phone System and Installation of a New Recording System for Madison County

Closes 11/12/2026Opened 10/16/2026

State of Delaware GSS·Delaware

67% match

Next Generation 911 Evolution

Closes 12/2/2026Opened 10/12/2026

Pennsylvania Emergency Management Agency·Pennsylvania

67% match

Call Handling Equipment (CHE) Sustainment Equipmen

Closes 7/29/2028Opened 7/30/2026

Massachusetts Executive Office of Public Safety & Security·Massachusetts

66% match

FY26 Telecommunicator Training and Certification

Closes 12/29/2034Opened 12/22/2025

New York City Department of Environmental Protection·New York

66% match

82627B0018-BPS-HELIMNT: SERVICE, REPAIR AND MAINTENANCE OF AGUSTAWESTLAND A119 AND A119MKLL HELICOPTERS

Closes 11/5/2026Opened 10/6/2026

U.S. Department Of Defense·Florida

66% match

FIRE APPARATUS INTERCOM SYSTEM UPLIFT AND INSTALLATION

Closes 9/4/2027Opened 8/24/2026

City of Winston Salem·North Carolina

65% match

Enterprise Security Camera Support

Closes 11/13/2026Opened 10/26/2026

City of Santa Ana·California

65% match

On-Call and Emergency, Repair, Maintenance, Replacement, and Installation Services for Various Public Infrastructure Facilities

Closes 11/4/2026Opened 10/14/2026

U.S. Department Of Defense·Indiana

65% match

Electronic Security Systems

Closes 11/6/2026Opened 10/7/2026

North Carolina City of Raleigh·North Carolina

65% match

Emergency Call Center Annual Cleaning Issue

Closes 11/13/2026Opened 10/16/2026

Georgia Richmond County Board of Education·Georgia

65% match

EMERGENCY MANAGEMENT SUPPORT SYSTEM and SERVICES

Closes 11/9/2026Opened 10/13/2026

DuPage County - Procurement Services·Illinois

64% match

FIREEYE SECURITY PRODUCTS 26-099-IT

Closes 11/4/2026Opened 10/19/2026

North Carolina City of Raleigh·North Carolina

64% match

Pre-Employment/Promotional Testing for Emergency Communications

Closes 11/13/2026Opened 10/16/2026

Metropolitan Council·Minnesota

64% match

Next Generation 9-1-1 Call Handling Solution

Closes 11/24/2026Opened 9/15/2026

Florida Department of Education (DOE)·Florida

64% match

STATEWIDE MOBILE PANIC ALERT SYSTEM

Closes 12/1/2026Opened 9/15/2026

U.S. Department Of Veterans Affairs·Oregon

64% match

Admin Management, Data Management, Software Development (Quality Assurance Inspection Software for EMS)

Closes 11/3/2026Opened 9/28/2026

City of Philadelphia·Pennsylvania

64% match

Police Helicopter Maintenance

Closes 11/4/2026Opened 10/19/2026

U.S. Department Of Defense·Colorado

64% match

USAFA Ambulance Services

Closes 11/19/2026Opened 10/29/2026

State of Wyoming·Wyoming

64% match

DIGITAL COMMUNICATION PLATFORM

Closes 11/9/2026Opened 9/30/2026

U.S. Department Of Veterans Affairs·Louisiana

63% match

J012-- Fire Alarm Suppression Maintenance & Repair Services

Closes 11/12/2026Opened 10/19/2026

NYS Empire State Development·New York

63% match

Excelsior Broadband Network (EBN) Fiber Construction Services & Network Maintenance Segment: NYC - Albany, ITB

Closes 11/13/2026Opened 10/21/2026

Knox County·Tennessee

63% match

WORKERS' COMPENSATION COVERAGE FOR E-911

Closes 11/23/2026Opened 10/22/2026

Eagle Mountain-Saginaw Independent School District (EMS ISD)·Texas

63% match

Technology, Network, and Data Management Accessories, Parts, Equipment, and Related Equipment Services

Closes 7/31/2027Opened 10/1/2026

General Services, NYS Office of·New York

63% match

Q1996C: Provide Office Modifications, 7th Floor

Closes 12/9/2026Opened 10/28/2026