Description
The City of Long Beach is seeking a cloud-based Recreation Management System to support online program registration, facility reservations, payments, and administrative functions. The system should be mobile-responsive, ADA/WCAG-compliant, and PCI-compliant, with features such as flexible payment options, messaging capabilities, and integration with existing City financial systems. The contract will be for a period of two years with the option to renew for six additional one-year periods.
• Key features: online program registration, facility reservations, payments, customer account management, and administrative tools
• Technical requirements: cloud-based/SaaS model, PCI-compliant payment processing, role-based access control, data encryption, and compatibility with mobile and desktop browsers
• Security requirements: multi-factor authentication, access controls, and audit logs
• Integration capabilities: financial software, single sign-on, and third-party payment gateways